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Windows Vista/7: Blank screen after logon

January 26th, 2010 No comments

Recently had this problem at work after I had modified the log on script to add a new printer. You may have noticed in Windows Vista & 7 when you add a network printer a message box pops up asking you to confirm to install the printer driver.

Well our log on script is set to run and complete before the desktop loads, so because the desktop hasn’t loaded yet you never see the pop up message asking you to confirm to install the printer driver. So the PC just sits there with a blank screen waiting for you to click yes or no on a pop up box that you can’t see!

The solution? Log onto the PC using a local account or a network account that doesn’t have a log on script (maybe the network administrator), add all the network printers you need. Log back off and log on as normal. Solved!

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